Terms of Service

1. Agreement

These terms are an agreement between you and ASRON (Pvt) Ltd governing your use of the asron.lk website, ASRON software products, and ASRON services. Using the site or subscribing to a product means you accept them. Custom development engagements are additionally governed by a signed Statement of Work, which prevails where the two differ.

2. Product subscriptions

• Subscriptions bill monthly or yearly in advance and renew automatically until cancelled.
• You may cancel any time; access continues to the end of the paid period. Yearly plans are refundable pro-rata within the first 30 days.
• Fees may change with 30 days' written notice, effective from your next renewal.
• Fair use applies: accounts may not be shared across separate legal entities without an appropriate plan.

3. Your data

Business data you store in ASRON products belongs to you. We process it only to provide the service, as described in our Privacy Policy. You can export your data at any time, and we return or delete it within 60 days of contract end.

4. Intellectual property

ASRON products, including their code, design, and documentation, remain ASRON's property; subscriptions grant a licence to use, not ownership. For custom development, ownership of the deliverable source code transfers to you upon final payment, excluding pre-existing ASRON libraries, which you receive under a perpetual, royalty-free licence.

5. Acceptable use

You agree not to use our products or infrastructure to break the law, infringe others' rights, distribute malware, or attempt to breach or overload our systems. We may suspend accounts engaged in abuse, with notice where practicable.

6. Warranties & disclaimers

Custom deliverables carry a 90-day warranty covering defects against the agreed specification. Products are provided with reasonable skill and care and a target uptime of 99.9% (or as set in your SLA). Otherwise, services are provided "as is" to the maximum extent the law allows; we do not warrant uninterrupted or error-free operation.

7. Liability

Neither party is liable for indirect or consequential loss. ASRON's total liability under these terms is capped at the fees you paid in the twelve months before the claim. Nothing limits liability that cannot lawfully be limited.

8. Termination

Either party may terminate for material breach unremedied after 14 days' written notice. On termination we provide a data export window of 60 days. Clauses relating to IP, data, liability, and disputes survive termination.

9. Governing law

These terms are governed by the laws of Sri Lanka. Disputes are first escalated to senior management of both parties; unresolved disputes go to the courts of Colombo, unless your signed agreement specifies arbitration.

10. Contact

Questions about these terms: consult@asron.co.